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Jonathan HeavnerProduct & Systems Designer

Employee Engagement Platform

BI WORLDWIDE

Recognition, celebrations, rewards, and reporting, connected across one employee engagement platform.

Client
BI WORLDWIDE
Industry
Employee Engagement
Platform
Web
The BI WORLDWIDE employee homepage, showing a points balance, wishlist, recognition and celebration previews, active missions, learning opportunities, and game tokens., enlarge to full resolution
The employee homepage: recognition, celebrations, missions, learning, and rewards, all visible in one place.

01

Overview

BI WORLDWIDE is a web-based employee engagement platform that helps organizations recognize achievements, celebrate milestones, reward performance, and strengthen workplace culture.

It brings employee recognition, communication, reporting, rewards, and engagement together into one connected product experience.

02

Challenge

The platform supports many different kinds of engagement: recognition, celebrations, rewards, reporting, employee profiles, and communication. Each serves a different purpose, yet employees needed to experience all of it as one cohesive product. The challenge was designing a connected platform that never felt fragmented, no matter which part of it someone was using.

03

My role and approach

I was the product designer for BI WORLDWIDE, working across the employee dashboard, recognition, employee profiles, celebrations, rewards, reporting, and administration. The work was less about any single feature and more about making all of it read as one coherent product, whichever part an employee or an administrator happened to be in.

An employee profile's activity history, showing a points balance summary and a log of recognition received, service anniversaries, badges earned, and marketplace orders., enlarge to full resolution
An employee's own record: every point earned, recognized, or redeemed, in one running history.
The Recognition feed, showing a public recognition post celebrating teamwork, along with suggestions for coworkers who haven't been recognized recently and available award budgets., enlarge to full resolution
The recognition feed: public praise alongside gentle suggestions for who hasn't been recognized in a while.
The Celebrations list, showing upcoming birthdays and service anniversaries with contributor counts and actions to sign a card or contribute., enlarge to full resolution
Upcoming celebrations, queued up with a simple way to contribute or sign a card before the date arrives.
A company-wide reporting view with filters for date range, region, employee status, and job title, and a leaderboard of employee login activity., enlarge to full resolution
Reporting, built for leadership: engagement activity filtered and ranked across the organization.

04

Outcome

One connected experience, unifying recognition, rewards, communication, and reporting so it could support employees and organizational leadership alike.

This project reminded me that software isn't always built to make work faster. Sometimes it exists to make work feel more meaningful. Recognition, celebration, and shared accomplishment can feel less operational than a dashboard or a workflow, but they still need just as much thoughtful systems design underneath them.

That's what stayed with me. The challenge was never simply tracking engagement. It was building something people actually wanted to open again.

View the Figma design file (opens in a new tab)